Shipping Policy

When you shop with us at Pawsonline.shop, we promise to handle your pet product needs with care, ensuring that your items arrive safely and in a timely manner.

Shipping Options:

We offer various shipping options to meet your needs:

  • Standard Shipping: Get your items delivered within 5-7 business days.
  • Expedited Shipping: For faster delivery, choose this option to receive your items within 2-3 business days.
  • International Shipping: We also cater to pet lovers around the world. Delivery times may vary based on location.

Shipping Costs:

Shipping costs are calculated based on the weight of your order and the delivery method selected. To determine the cost, simply add items to your cart and proceed to the checkout page where you can enter your address and select your shipping method.

Order Processing:

Orders are processed within 1-2 business days. Orders placed on weekends or holidays will be processed on the next business day. An email confirmation will be sent with the tracking number once your order has been shipped.

Delivery Times:

While we strive to get your pet products to you as quickly as possible, delivery times may vary due to factors such as location, weather, and carrier delays. Rest assured, we'll keep you updated every step of the way.

International Orders:

For international orders, Pawsonline.shop is not responsible for any customs, duties, or tax fees incurred. The recipient is responsible for all applicable fees. Please contact your local customs office for more information.

Damaged or Lost Packages:

If your order arrives damaged, or if it's lost in transit, please contact us immediately. We will work with you and our shipping partners to resolve the issue.

Returns and Exchanges:

Please refer to our Return Policy for information on returns and exchanges.

Contact Us:

For any questions regarding your order or our shipping policy, please contact us at cypressinv@gmail.com.

Thank you for choosing Pawsonline.shop for your pet's needs. We're excited to be a part of your pet's life!